PROFILE:

I am an enthusiastic, dedicated and reliable Security Cleared Application Packager/Sequencer and IT Consultant. My career in IT spans over 20 years and as such I have an extensive knowledge of computing and IT support. I have been packaging for over 11 years and have an in-depth understanding of application packaging, sequencing, software/hardware rollouts including project management, 2nd/3rd line support and software deployment using SMS/SCCM, Radia using Windows Installer and all technologies associated with it.

 

KEY TECHNICAL SKILLS:

  • MSI and Windows Installer Technology
  • Macrovision Adminstudio 6, 7, 8, 9, 10 and 11.5, Installshield, Orca and Wise Package Studio
  • App-V sequencing, OSD scripting and Application Virtulisation
  • Packaging, sequencing and deployment using SMS/SCCM, Radia and AMP
  • Vendor .MSI customisation using Transforms (.MST)
  • VMware
  • Active Directory and Group Policy
  • Working in an Application Packaging role for standardised and ‘locked down’ environments
  • Knowledge of Windows NT, XP, Vista, Windows 7 (32 and 64 bit) and Windows 8
  • Remediation, Microsoft ACT and SHIMS
  • Visual Basic Scripting for use in custom actions
  • ICE and ACE resolutions
  • Knowledge of a wide range of packaging tools including SetACLS, Dependancywalker, Procmon, Regmon and Picturetaker
  • Creation and Implementation of Merge Modules (.MSM) and Patches (.MSP) within an application package
  • Sanctuary (DAT file creation)
  • Imaging software including VMware and Ghost
  • Understand and isolate application and OS compatibility problems
  • Excellent knowledge of Application Discovery
  • Experience of user acceptance testing (UAT)
  • Documentation
  • Software/Hardware rollouts
  • TCP/IP, DNS and Wins
  • 2nd and 3rd line Support

 

KEY PERSONAL SKILLS:

  • Diligent and accurate worker
  • Excellent communication skills both written and verbal
  • Ability to work well under pressure within a team and also as an individual
  • Extensive knowledge of all aspects of computing, including both software and hardware
  • Conscientious and self motivated
  • Have a customer focused, service orientated approach
  • Proven organisational and time management skills
  • Ability to communicate and interact well at all levels
  • Understanding of product licensing both standalone and corporate wide


TRAINING AND QUALIFICATIONS:

  • Macrovision Corporation, AdminStudio v7.0
  • MCP NT4.0 Workstation
  • MCP NT4.0 Server in the Enterprise
  • MCP NT4.0 Networking Essentials
  • Open University Diploma in Computing (Year 1) 
  • Supporting Windows XP                                                                                                           
  • Microsoft SMS Installer              
  • IBM OS/2 Warp 4
  • Dreamweaver

 

 

EMPLOYMENT:



Capita IT Services                                         Chichester           Contract Role from Jan 2014


Application Packager/App-V Sequencer


I am currently working for Capita IT Services as an application packager/sequencer. This role requires creating packages to industry best practices as part of a Windows 7 migration project. The packages are created using Wise Package Studio v8 and sequenced using App-V for deployment to Windows 7 PC's using SCCM. The role also includes creating documentation and performing QA's of colleagues work.



Babcock International                                   Southampton       Contract Role Aug 2013 - Dec 2013


Application Packager/App-V Sequencer


I am currently working for Babcock International as a SC cleared application packager/sequencer. This

role required creating packaged to industry best practices as part of a Windows 7 x64 migration project. 

The packages were created using Adminstudio 11.5 and sequenced using App-V 4.6 for deployment using 

SCCM. The role also included performing discovery, creating documentation and UAT.



Hewlett Packard                                           Reading/Hook       Contract Role Sept 2011 - July 2013


Application Packager

 

Working on a contract via HP packaging software for the government. Creating new packages or updating 

existing packages for deployment onto Windows 2003 server and Windows XP workstations via Radia. The 

server packages are scripted in XML using AMP. The workstation packages are created using Adminstudio, 

Orca and Radia. Packages are created and tested using VM Ware. The role is responsible for creating 

installation documentation. This role is a very challenging role with very strict deadlines requiring a high 

throughput of packages packaged to a very high standard which requires an indepth knowledge of MSI 

technologies, scripting (AMP and VB) and Radia.


Royal Bank of Scotland/Fujitsu Siemens       City of London     Contract Role Jan 2008 - Dec 2010

MSI Application Packager

Working with 5 other application packagers to package software to best practices and company standards for deployment via SMS2000/2003 to Vista and XP workstations. Test functionality of the MSI packages for Vista deployment. Working to company specified SLA’s using a combination of Adminstudio, Orca and in-house written VB tools to create and modify the MSI/MST, validate and conflict solve. This role covers software discovery, application packaging including Vista remediation and UAT. For the first 2 weeks of the contract I was involved in the software discovery process for the application packaging, recommending any changes to the existing company processes.


Norwich Union Insurance                               Worthing/Norwich       Permanent Role 2003 - 2007


Application Packager

 

I was one of 3 permanent packagers looking after the packaging for clients in the UK. My role was to package applications into the MSI format using Macrovision Adminstudio and make them available to users for automatic installation using SMS and Radia to NT and XP workstation. I also managed software updates, patches, process improvement and fault resolution for existing packages.


Norwich Union Insurance                               Worthing                    Permanent Role 1998 – 2003

Senior PC Support Technician/Team Leader

Senior Support Technician assisting in running a team of 6 engineers supporting 2000+ XP and Citrix workstations and a multitude of different server builds. Performed new installs and fault diagnosis/resolution. Worked on many projects and rollouts including the Year 2000 delivery of new PC’s, applications and servers allowing a seamless move for the Norwich Union PC environment in to the Year2000.


Lloyds Bank Registrars                                  Lancing                      Permanent Role 1996 – 1998

PC Support Technician

Worked in a team of 6 engineers supporting 1000+ PC’s and servers running a mixture of NT 4.0 and NT 3.51. Provided new installs and fault diagnosis/resolution for 3 offsite locations working to very tight Service Level Agreements. Rolled out NT to 300+ PC’s. Role required (extensive/frequent) out of hours work and allowed demonstration of flexible/adaptable characteristics in the workplace.


Lloyds Bank Registrars                                  
Worthing                    Permanent Role 1994 – 1996 

Operational Prover

Worked as an operational prover in a team of 6. Responsible for testing a multitude of DEC/VMS programs that were to be delivered to the Live environment. Was required to locate any faults or non-compliance to specification and recommend improvements to the programs to provide better programs for the Business.


 
 
  
 
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