I am an enthusiastic, dedicated and reliable Security Cleared Application Packager/Sequencer and IT Consultant.
My career in IT spans over 20 years and as such I have an extensive knowledge
of computing and IT support. I have been packaging for over 11 years and have an in-depth
understanding of application packaging, sequencing, software/hardware rollouts including project management, 2nd/3rd line support and software deployment using SMS/SCCM, Radia using Windows Installer and all technologies associated with it.
MSI and Windows
Macrovision Adminstudio 6, 7, 8, 9, 10 and 11.5, Installshield, Orca and Wise Package Studio
App-V sequencing, OSD scripting and Application Virtulisation
Packaging, sequencing and deployment using SMS/SCCM, Radia and AMP
Vendor .MSI customisation using Transforms (.MST)
Active Directory and Group Policy
Working in an Application
Packaging role for standardised and ‘locked down’ environments
Knowledge of Windows NT, XP,Vista, Windows 7 (32 and 64 bit) and Windows 8
Remediation, Microsoft ACT and SHIMS
Visual Basic Scripting for
use in custom actions
ICE and ACE resolutions
Knowledge of a
wide range of packaging tools including SetACLS, Dependancywalker, Procmon, Regmon and Picturetaker
Creation and Implementation
of Merge Modules (.MSM) and Patches (.MSP) within an application package
Sanctuary (DAT file creation)
Imaging software including VMware and Ghost
Understand and isolate
application and OS compatibility problems
Excellent knowledge of Application
Experience of user
acceptance testing (UAT)
TCP/IP, DNS and Wins
2nd and 3rd line Support
KEY PERSONAL SKILLS:
Diligent and accurate
skills both written and verbal
Ability to work well under
pressure within a team and also as an individual
Extensive knowledge of all
aspects of computing, including both software and hardware
Conscientious and self
customer focused, service orientated approach
Proven organisational and
time management skills
Ability to communicate and
interact well at all levels
Understanding of product
licensing both standalone and corporate wide
TRAINING AND QUALIFICATIONS:
MCP NT4.0 Workstation
MCP NT4.0 Server in the Enterprise
MCP NT4.0 Networking Essentials
Open University Diploma in Computing (Year 1)
Microsoft SMS Installer
IBM OS/2 Warp 4
Capita IT Services Chichester Contract Role from Jan 2014
Application Packager/App-V Sequencer
I am currently working for Capita IT Services as an application
packager/sequencer. This role requires creating packages to industry
best practices as part of a Windows 7 migration project. The packages
are created using Wise Package Studio v8 and sequenced using App-V for
deployment to Windows 7 PC's using SCCM. The role also includes creating
documentation and performing QA's of colleagues work.
Babcock International Southampton Contract Role Aug 2013 - Dec 2013
Application Packager/App-V Sequencer
I am currently working for Babcock International as a SC cleared application packager/sequencer. This
role required creating packaged to industry best practices as part of a Windows 7 x64 migration project.
The packages were created using Adminstudio 11.5 and sequenced using App-V 4.6 for deployment using
SCCM. The role also included performing discovery, creating documentation and UAT.
Hewlett Packard Reading/Hook Contract Role Sept 2011 - July 2013
Working on a contract via HP packaging
software for the government. Creating new packages or updating
for deployment onto Windows 2003 server and Windows XP workstations via Radia.
server packages are scripted in XML using AMP. The workstation packages are
created using Adminstudio,
Orca and Radia. Packages are created and tested
using VM Ware. The role is responsible for creating
This role is a very challenging role with very strict deadlines requiring a
throughput of packages packaged to a very high standard which requires an
indepth knowledge of MSI
technologies, scripting (AMP and VB) and Radia.
Royal Bank of Scotland/Fujitsu
Siemens City of London Contract Role Jan 2008 - Dec 2010
MSI Application Packager
Working with 5 other application packagers to
package software to best practices and company standards for deployment via
SMS2000/2003 to Vista and XP workstations.
Test functionality of the MSI packages for Vista
deployment. Working to company specified SLA’s
using a combination of Adminstudio, Orca and in-house written VB tools to create
and modify the MSI/MST, validate and conflict solve. This role covers software
discovery, application packaging including Vista
remediation and UAT. For the first 2 weeks of the contract I was involved in
the software discovery process for the application packaging, recommending any
changes to the existing company processes.
Norwich Union Insurance Worthing/Norwich Permanent Role 2003 - 2007
I was one of 3
permanent packagers looking after the packaging for clients in the UK.
My role was to package applications into the MSI format using Macrovision Adminstudio
and make them available to users for automatic installation using SMS and Radia to NT and XP workstation. I also
managed software updates, patches, process improvement and fault resolution for
Norwich Union InsuranceWorthingPermanent Role 1998 – 2003
Senior PC Support Technician/Team Leader
Support Technician assisting in running a team of 6 engineers supporting 2000+
XP and Citrix workstations and a multitude of different server builds.
installs and fault diagnosis/resolution.
Worked on many projects and rollouts including the Year 2000 delivery of new
PC’s, applications and servers allowing a seamless move for the Norwich Union
PC environment in to the Year2000.
Registrars Lancing Permanent Role 1996 – 1998
PC Support Technician
Worked in a team of 6
engineers supporting 1000+ PC’s and servers
running a mixture of NT 4.0 and NT 3.51. Provided new installs and fault
diagnosis/resolution for 3 offsite locations working to very tight Service
Level Agreements. Rolled out NT to 300+ PC’s. Role required
(extensive/frequent) out of hours work and allowed demonstration of
flexible/adaptable characteristics in the workplace.
Bank RegistrarsWorthingPermanent Role 1994 –
Worked as an operational prover in a team of 6.
Responsible for testing a multitude of DEC/VMS programs that were to be delivered to the Live environment. Was required
to locate any faults or non-compliance to specification and recommend
improvements to the programs to provide better programs for the Business.